MyDraftHorse.com - Permanent Impressions

"Everything Your Draft Horse Needs...But Feed"

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RETURN POLICY:

Please inspect your items and try them on (if applicable) immediately upon receipt.  Items must be returned in new condition.  Used, abused or incomplete items may not be returned.  Any product that you try on your horse must be free of horse hair and dirt.  Please take appropriate precautions. Items that are not returnable include, but are not limited to, any custom and special order, bits and bottled goods.

1.  We adhere to a thirty (30) day return or exchange policy for all of our merchandise that is not a custom or special order.  All items being returned must be in original, unused condition to qualify for a refund.  If you would like to make an exchange or return,
you will need to contact us within thirty (30) days of receiving your order.  Failure to do so will void your right to a refund or exchange.  After 30 days, items may not be returned or exchanged.

2.  You must call our office (740-892-3045) regarding any return or exchange you would like to make.  Any item that is returned without notification to our office will not receive a refund or exchange.  After contacting our office, please include a short note in the package explaining whether this is a return or exchange and the person you spoke with when you called.

3.  ALL shipping and return shipping charges for all returns and exchanges will be at buyer's expense.

4.  We do not offer cash refunds.  All refunds will be made to the original credit card used for the purchase less a 20% restocking/bank processing fee.

PRICING & BILLING:

1.  Credit Cards:  We accept Visa, MasterCard, Discover or Pay Pal for online transactions. 

2.  Personal checks:  Accepted by mail, but all orders will be held for a minimum of two (2) weeks to allow time for the check to clear.  Any check returned due to insufficient funds will incur a $30.00 return fee.

3.  Prices are subject to change without notice.

Shipping:

A
ll products are FOB Utica Ohio. Once the product has left our warehouse My Draft Horse Super Store /Permanent Impression is not responsible for the delivery.
MDHSS ships with responsible shippers being UPS, USPS and other Freight Forwarders. MDHSS is not responsible for any taxes or charges incurred from any government, state, shipping agents or companies after it leaves our warehouse.

ACCEPTABLE SITE USE
:

This is an e-commerce shopping site and no other use is permitted.  The site may only be used for lawful purposes.  Users are prohibited from violating or attempting to violate the security of this site or using it to obtain products not properly ordered or paid for.  Users may not send unsolicited email messages ("spam") to or through the site or otherwise harass the site owner or other users.  We reserve the right to refuse to deal with any user who violates our rules.

COPYRIGHT NOTICE:

All rights reserved.  All text, images, graphics and other materials on this web site ("Site") are subject to the copyrights and other intellectual property rights of My Draft Horse Super Store and Permanent Impressions.  My Draft Horse Super Store owns the copyrights in the selection, coordination and arrangement of the materials on this Site.  These materials may not be copied for personal or commercial use or distribution, nor may these materials be modified or re-posted to other sites.






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